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Privacy Policy
At Tiger88 Casino, your privacy is important to us. This Privacy Policy explains what personal information we collect when you use our site, how we use and protect it, and the rights you have over your data. By creating an account with us or using our services, you acknowledge that your information will be handled as described here.
Information We Collect
When you interact with Tiger88 Casino - whether registering an account, making a deposit, or contacting our support team - we collect personal information about you. The categories of information we typically handle are set out below.
Account and Identity Details
When you register with us, we collect the personal details you provide during sign-up, including your name, date of birth, residential address and email address. This information is necessary to create and manage your account with us and to confirm you are eligible to play.
Verification Documents
We are required to verify the identity of our players. To do this, we may ask you to provide copies of identity documents such as a passport or driver's licence, as well as proof of address or proof of payment method. These documents are handled with strict access controls and are used only for the purposes of identity verification and anti-fraud checks.
Payment and Transaction Records
We record all financial activity on your account with us, including deposits, withdrawals and wagering history. We also collect details about the payment methods you use. This information is necessary to process your requests accurately, resolve any disputes, and meet our financial recordkeeping obligations.
Device and Usage Data
When you visit our site, we automatically collect certain technical information. This includes your IP address, browser type and version, device identifiers, pages you visit, links you click, and the duration of your sessions. This data helps us keep our platform secure, detect suspicious or unusual activity, and understand how players are using our site so we can improve it.
How We Use Your Information
We use the personal information we collect for a range of purposes connected to operating Tiger88 Casino and meeting our obligations. These include:
- Creating and managing your account with us and providing access to our games and services
- Verifying your identity and age to ensure you are eligible to play
- Detecting and preventing fraud, money laundering and other unlawful activity on our platform
- Processing deposits, withdrawals and other financial transactions on your account
- Providing customer support and responding to your enquiries
- Sending you service communications related to your account, such as security alerts or important account updates
- Sending you promotional offers and marketing messages about Tiger88 Casino, where you have consented to receive them
- Complying with our legal and regulatory obligations
- Improving our platform, services and the overall player experience
We do not use your personal information for any purpose that is incompatible with the reasons it was originally collected. Where we wish to use your information in a new way, we will update this policy or seek your consent as appropriate.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies to help us deliver a reliable and secure experience. Cookies are small data files placed on your device when you visit our site. They allow us to recognise your browser, remember your preferences, keep your session active, and gather information about how players navigate our platform.
Some cookies are essential for the site to function correctly. Others are used for analytics and security purposes, helping us identify and respond to unusual activity. We may also use cookies set by trusted third-party providers who assist us with fraud prevention and platform performance monitoring. These providers are not permitted to use your data for their own independent purposes.
You can control and manage cookies through your browser settings at any time. Most browsers allow you to block or delete cookies, or to receive a notification when a cookie is being set. Please be aware that disabling certain cookies may affect your experience on our site - for example, you may not be able to stay logged in or access some features as expected.
Sharing Your Information and Data Retention
Who We Share Your Information With
We do not sell your personal information to third parties. We may share it in limited circumstances with the following:
- Service providers who support the operation of our platform, including payment processors, identity verification services and fraud prevention providers - these parties are contractually bound to handle your data securely and only for the purposes we specify
- Authorities or other parties where we are required by law, or in response to a lawful request, to disclose information
- Other parties where you have given us your explicit consent to share your information
How Long We Keep Your Information
We keep your personal information for as long as your account with us is active and for a reasonable period afterwards to handle any outstanding matters. When you close your account, we do not immediately delete all of your records. Certain information - including identity documents, transaction histories and account activity logs - must be retained for a period required by applicable law. This allows us to meet our ongoing legal obligations, cooperate with any investigations, and resolve disputes that may arise after your account has been closed.
Once the required retention period has passed, we securely delete or anonymise your information so that it can no longer be linked back to you.
Your Rights and How to Exercise Them
You have a number of rights in relation to the personal information we hold about you. These rights include:
- Access: you can request a copy of the personal information we hold about you and find out how we are using it
- Correction: if any of your information is inaccurate or out of date, you can ask us to update or correct it
- Deletion: you can ask us to delete your personal information, though this right is subject to any legal obligations we have to retain certain records for a period set by law
- Withdrawing marketing consent: if you have opted in to receive marketing communications from us, you can withdraw that consent at any time by contacting us or by using the unsubscribe option included in any marketing message we send you
To exercise any of these rights, or if you have questions or concerns about the way we handle your personal information, please contact us at support@tiger88-casino.com. We will respond to your request as promptly as we can and in a clear, straightforward manner.
We are committed to keeping your information secure. We apply appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration or loss. If you believe the security of your account with us may have been compromised in any way, please contact us immediately so we can take action.